[new] Product Change Notifications

The PCN (Product Change Notifications) are http calls performed by Tiqets to your server, to notify you about products going off-sale, becoming available again, or when their content is changed.

This section describes Tiqets new Product Change Notifications endpoints, launched in November 2025.

We keep supporting the old PCN system for now, and if you still use it and need help you can find its description there: [old] PCN

Note:

• you can find the technical descriptions of the subscription endpoints here: [New] Product Change Notifications API.

• you can read our full guideline on how to use the PCN in the Product Integration Guides folder: Stay up-to-date proactively with Product Change Notifications.

ProductChangeNotificationV2

Payload

application/json

Detailed payload delivered by the Product Change Notification V2 webhook.

subscription_idstringRequired

Identifier of the subscription that triggered the notification.

Payload

{
  "subscription_id": "2b4e1f08-c4ef-4a4f-992e-1f7120332c6b",
  "products": [
    {
      "product_id": 974081,
      "changes": [
        {
          "change_type": "checkout_disabled",
          "reason_code": "maintenance",
          "expected_reopening": "2025-12-01",
          "recommended_alternative_product_id": 974082
        }
      ]
    }
  ]
}