# Content API

## Product Information Mapping

{% columns %}
{% column width="66.66666666666666%" %}
Most product information present on [tiqets.com](http://www.tiqets.com/) is also available through the Content API endpoints, however some creative copy is restricted to avoid search engine penalties for highly similar content.

Not shared by default:

* Product descriptions
* Reviews/comments details
* Insider tips

> Note: you may obtain access to product descriptions if the content would not appear online in publicly accessible websites that search engine crawlers also have access to.

Regarding product photos:&#x20;

* with Full Booking API you have access to images, except those we're not allowed to share with third parties;
* with Essential API access (for Affiliates), you don't have access to images — Please contact us if you need it to be enabled.

The image on the right and table below show the mapping of the information.
{% endcolumn %}

{% column width="33.33333333333334%" %}

<figure><img src="/files/2EOeCZ0hOFF50HOOVqfU" alt="Screenshot of Tiqets.com with each element tagged with a number" width="188"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

<table data-full-width="false"><thead><tr><th width="115.33203125">Section</th><th width="215.82421875">Product Info</th><th width="190.87109375">API Endpoint</th><th>Field Name</th></tr></thead><tbody><tr><td>1</td><td>Star rating</td><td>product</td><td>ratings</td></tr><tr><td>2</td><td>Promo label</td><td>product</td><td>promo_label</td></tr><tr><td>3</td><td>Product title</td><td>product</td><td>title</td></tr><tr><td>4</td><td>Tagline</td><td>product</td><td>tagline</td></tr><tr><td>5</td><td>Venue status</td><td>product</td><td>sale_status</td></tr><tr><td>6</td><td>Skip the line</td><td>product</td><td>skip_line</td></tr><tr><td>6</td><td>Wheelchair access</td><td>product</td><td>wheelchair_access</td></tr><tr><td>6</td><td>Smartphone ticket</td><td>product</td><td>smartphone_ticket</td></tr><tr><td>6</td><td>Duration</td><td>product</td><td>duration</td></tr><tr><td>6</td><td>Audio guide</td><td>product</td><td>audio_guide_languages</td></tr><tr><td>6</td><td>Instant ticket</td><td>product</td><td>instant_ticket_delivery</td></tr><tr><td>7</td><td>COVID safety measures</td><td>product</td><td>safety_measures</td></tr><tr><td>8</td><td>Highlights (deprecated)</td><td><del>product</del></td><td><del>highlights</del></td></tr><tr><td>9</td><td>Exhibitions</td><td>product</td><td>exhibitions</td></tr><tr><td>10</td><td>Description*</td><td>product</td><td>description</td></tr><tr><td>10</td><td>Insider tip</td><td>N/A</td><td>not shared</td></tr><tr><td>11</td><td>What's included</td><td>product</td><td>whats_included</td></tr><tr><td>11</td><td>What's not included</td><td>product</td><td>whats_excluded</td></tr><tr><td>12</td><td>Additional info</td><td>checkout_information</td><td>good_to_know</td></tr><tr><td>13</td><td>Cancellation policy</td><td>variant</td><td>cancellation</td></tr><tr><td>14</td><td>Instruction</td><td>checkout_information</td><td>usage</td></tr><tr><td>15</td><td>Opening hours</td><td>opening_times</td><td>from_time to_time</td></tr><tr><td>16</td><td>How to get there</td><td>product</td><td>venue / address</td></tr><tr><td>17</td><td>Ratings &#x26; Reviews</td><td>N/A</td><td>not shared</td></tr><tr><td>18</td><td>Important information</td><td>checkout_information</td><td>must_know</td></tr><tr><td>18</td><td>Important information</td><td>product</td><td>last_admission_window advance_arrival_time</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developers.tiqets.dev/basics/openapi/content-api.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
